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Asternic Queuestats Addon

Asternic Queuestats Addon

Manage Callcenter Agents

Asternic Queuestats Addon

Advanced Statistics from Asternic

Asternic Queuestats Addon

Agent Dashboard with Access to Logout / Pause Actions

Asternic Queuestats Addon

List of Calls Receiced by the Agent

Custom Functionality for Asterinic Callcenter Stats

An add-on to Asternic Callcenter Stats that gives ability  to manage call queues and agents. It has a agent interface for real-time statistics related to the calls received and various statistics that an agent may be interested in.

The extra features where created for a client that wanted a easy way to track and manage his small callcenter and didn’t want to work complex callcenter applications or pbx configurations.

Technologies used: php, mysql, xhtml, css, jquery, ajax, asterisk, phpagi